FAQ'S

SIDQRA is a premium online store offering high-quality products and exceptional customer service. We are committed to providing our customers with the best shopping experience, from product selection to delivery.

You can reach our customer support team through multiple channels: email, phone, or live chat on our website. We typically respond within 24 hours during business days. Visit our Contact Us page for more information.

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on your location. You can check shipping options during checkout by entering your address.

Absolutely! All products sold on SIDQRA are 100% authentic and sourced directly from authorized suppliers. We guarantee the authenticity of every item or offer a full refund.

We accept all major credit cards (Visa, Mastercard, American Express), digital wallets (Apple Pay, Google Pay), and other secure payment methods. All transactions are encrypted and secure.

Orders can be modified or cancelled within 1 hour of placement. After that, the order enters our fulfillment process and cannot be changed. Please contact our support team immediately if you need to make changes.

No, there is no minimum order value. You can purchase as little or as much as you'd like. However, we offer free shipping on orders over a certain amount - check our promotions page for current offers.

Yes! We regularly offer discounts and promotional codes. Subscribe to our newsletter to receive exclusive offers and be the first to know about sales and new product launches.

Standard shipping typically takes 5-7 business days. Express shipping options are available for faster delivery. Shipping times may vary depending on your location and current order volume. You'll receive a tracking number once your order ships.

Once your order ships, you'll receive an email with a tracking number and a link to track your package in real-time. You can also log into your account and view tracking information from your order history.

We offer a 30-day return policy on most items. Products must be unused and in original packaging. To initiate a return, contact our support team with your order number. Refunds are processed within 5-10 business days after we receive the returned item.

Yes, we offer exchanges for defective or damaged items at no additional cost. For size or color exchanges, standard shipping fees may apply. Please contact our support team to arrange an exchange.